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Lost, Stolen or Replacement Cards

My card has been stolen/is lost - what do I do?
As soon as possible call 0800 200 600 and let us know of the loss and we will arrange a new card for you if necessary.


How do I order a new or extra Card Card?
Complete the Additional Card application form and send your request to us, or call 0800 200 600.


My card isn't working - how do I get a new one?
Call 0800 200 600 and let us know what is wrong, we can then arrange a new card for you if necessary.