Mitre 10 has been a part of New Zealand’s home improvement culture since 1974. New Zealand owned and operated with stores across the country, they provide all products and services to get the job done.

Farmlands Shareholder Essential Orders

The below is the process for Farmlands shareholders to place orders for essential items whilst our stores are closed due to Covid-19.
Please browse our products online at https://www.mitre10.co.nz/. You will see which items are deemed essential; these can be ordered now. Non-essential items will be unavailable throughout alert level 4. Please also note which stores are open for contactless pickup.
To place an order for your essential needs, please send us an email to customercare@mitre10.co.nz . Please ensure the subject of the email includes your name and your closest store for contactless pickup, and the word Farmlands. The email must include the following information:

• Type of Card – Farmlands
• A photo of your Farmlands Card (if possible as this makes it easier to process)
• 9 digit Card Number – e.g. 123456789 (find this number on the bottom left hand side of your card)
• Expiry date – e.g. 09/24
• Customer Name and Contact Number
• Products your require – please note they must be deemed essential

Our Customer Support team will review your order and contact you with the details you provide in order to confirm stock availability, contactless pickup information and any delivery fees/timeframes.

FAQ’s

Can I collect my order?
Yes – if contactless order collections and COVID-19 protocols are followed. Please refer to the website for more information. If you are not able to make it to your local store, our direct to site delivery will also be available, please email your instruction to our national support team via customercare@mitre10.co.nz.

Can I order non essential items?
Strictly no.  We are only permitted to sell essential items during alert level 4, and we thank you for your understanding.

What if I can’t find what I need on your website?
Send us a message to our email address customercare@mitre10.co.nz, be as detailed as you can so we can help find you a solution.

Farmlands Card Offer

• Save up to 20% on all products storewide* (Excludes all gift vouchers and prepaid cards).

Use your Farmlands Card at Mitre 10 and receive great deals from knowledgeable DIY staff to help you with every day home improvement project.

Keep an eye out for exclusive Farmlands shareholder events and promotions.
 

Mitre 10 has been a part of New Zealand’s home improvement culture since 1974. New Zealand owned and operated with stores across the country, they provide all products and services to get the job done.