Problem solved. Get back to what matters.

Easily find answers to common questions, plus tools and support to help you get the most from your Farmlands Account.

How can we help?

Your Account.

Stay in control of your Account and Cards.

Account Support

Account setup, manage access and keep everything up to date.

Learn more Farmlands Card

Using your Card, keeping it secure, troubleshooting and ordering new Cards.

Learn more Statements & Payments

See what you're spending, what you're getting back and stay on top of payments.

Learn more MyFarmlands

Manage your lifestyle or personal account online, anytime.

Learn more FarmlandsPRO

Manage your farm or business needs online, anytime with FarmlandsPRO.

Learn more
Shareholder benefits: Two people carrying animal feed bags in a Farmlands store with shelves of more feed.

Shopping.

Help with orders, deliveries, returns, and online shopping.

Shopping FAQs

Common questions about ordering, delivery, payments and returns when shopping online with Farmlands.
Returns and Refunds

Information on exchanges, returns and refunds for in-store and online purchases.

Contact & Feedback.

Still need help? Get in touch, share feedback, or find the right support.

Contact us

Get what you need sorted. Ways to get in touch.
Have your Say

Got feedback? Your voice matters, we want to know about it.
Supplier Support

Enquiries and support resources for Farmlands partners and suppliers.

Quick actions.

We're here if you need help with the following:

• Report a lost or stolen Card

• Help me understand my Farmlands Statement

• Request additional Farmlands Card(s)

Call 0800 200 600Email ask@farmlands.co.nz